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Year Four of Nonprofit Chapin & Tough Conversations

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Today marks four years that I’ve had this blog and let me tell you, my third year was definitely my hardest so far. As you may remember, I received my Masters in Nonprofit Administration in December 2013, right before my blog turned three. I was inspired and ready to tackle some important issues about nonprofit sector effectiveness. And then… life happened. I got wrapped up in the day to day happenings of being a Donor Relations Manager at a very busy nonprofit and almost all of my thought about nonprofit efficiencies switched to wondering how I could stay sane at my job. Then… things clicked.

I realized that while I still had passion and interest in sector-wide issues, the issues I was dealing with on a daily basis weren’t as pretty, and were just as important (or even more important) to talk about. As nonprofit employees, we have a very unique set of challenges and issues to deal with. In years one and two of this blog, I focused more on posting about that. Year three, as I hoped to continue my journey into academia related to the nonprofit sector, unfortunately fell short. But I want to make a renewed commitment to come back to this blog and talk about the nitty gritty of handling yourself as a nonprofit employee. How can we all work hard, thrive, and still go home with some energy? I’m still learning myself, but I hope I can start some dialogue here to get us on the path to some shared ideas.

So, thanks for being patient with me. In year four I hope to tackle some important issues that we all deal with, and bring to light some not-so-pretty subjects. That’s the only way we’ll all get through this journey alive, and at the end of the day, we all hope we get out better than alive! We hope to get out thriving!

-N.C.

P.S. I updated my layout, headshot, About Me blurb, and About Me page – what do you think?

Feedback: It’s a Two Way Street

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While it’s easy to put foundations and other funders on a pedestal, these are the institutions that need the most feedback, argues Phil Buchanan in the Chronicle of Philanthropy‘s Foundation CEOs Need Candid Feedback to Succeed in Driving Change. This great piece, taking inspiration from Ford Foundation’s president Darren Walker’s recently released letter on his first year in office, discusses the pressure that foundation heads are under to perform and the need for feedback to ensure they are doing their best work.

I couldn’t agree more, and would argue that this idea of the importance of candid feedback can translate to any entity or person in power. Whether it’s your boss, your organization’s CEO, your local government or the president of the United States, people in power need to hear about the ways their decisions affect the people around them.

In fact, the more power one has, the more influence they have, and often (especially in the nonprofit sector), the less people are inclined to give feedback. The nonprofit sector has a mistaken culture of niceness where confrontation is avoided for the sake of being “nice” – when, in fact, lack of feedback is actually unkind. If you really care about the success of someone in power, the nicest thing you can do for them is provide them with candid feedback. No one is perfect, no matter how much power she has. So the only way to improve is by hearing from others.

Today, give your boss a piece of candid feedback. More times than not, instead of reprimanding you, she will appreciate you.

-N.C.

Do We Need Consumerism to Have Philanthropy?

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A recent piece in The Atlantic, Is For-Profit the Future of Non-Profit?, initially caught my eye because of its provocative title. As I started reading, it kept my attention with its message of individuals criticizing and downplaying the importance of the nonprofit sector.

The piece profiles a few people who believe that philanthropy is most effective when folded into consumerism. People behind companies like PRODUCT (RED) and FEED believe that human nature is to want to shop, not to donate. So if we want to get the most amount of money from people, we must go to the source of what they do the most often – shop.

What this piece illustrates, and I agree with, is that this argument and point of view cheapens the importance of philanthropy. The third sector, just like the for-profit sector or the government sector, has a place in our society and has its own successes and challenges. Just because it doesn’t look like the traditional big business money exchange doesn’t mean that it doesn’t have an important role in the lives of many. I can’t help but wonder if these people have ever made a large gift to a nonprofit or even understand what fundraising means. By making these sort of bold statements, they are undermining the value that philanthropy has – not just for the nonprofit or the people served by the nonprofit, but also for the donors themselves.

“Philanthropy should imply a categorically different relationship with money than the one we have a consumers: something we embark on because we want to participate in a larger goal of improving the world and linking our values, histories, and resources with the needs of other people.” 

The feeling a donor gets when they give a donation is a completely different one than when a consumer buys a good. The donor gets to be part of the greater good and she gets to know she is making a difference in the lives of others who need her. That kind of feeling can’t be replicated by buying a shirt. That kind of feeling is because of the ripple effect that her money will make, ultimately changing the world.

-N.C.

Three Years of Nonprofit Chapin

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Yesterday marked three years since I started blogging here at Nonprofit Chapin. As you may have read in About Nonprofit Chapin, I started this blog because I had heard that blogging would be good for my professional development. Three years later, I can definitely say that’s the case.

Blogging causes me to think critically about my work and the nonprofit sector and communicate these thoughts in a concise, easy-to-understand way. It has helped me put my work and myself into the larger context of the sector and even the world. It has connected me with other like-minded bloggers. And it has given me the confidence that my opinions about important issues are valid and appreciated.

In the next year, I would like to focus my blogging on issues that pertain to the nonprofit sector but also may cross into other sectors. I would like to help us understand the ways we are all changing the world, no matter which sector we work in. For we all have an important role in making lasting change.

I’m looking forward to another great year of sharing my love for nonprofit issues. Thank you for being a part of the Nonprofit Chapin community – I appreciate you!

-N.C.

The Giving Pledge: Don’t Hate

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The Giving Pledge, a movement with the goal of encouraging the wealthiest individuals to give away a majority of their wealth to philanthropic causes, has been signed by more than 120 families in its nearly four years of existence. It has created some buzz about philanthropy amongst not only its target audience (the very wealthy) but also amongst general society. Whether praise or critique, people have talked about it.

A recent piece in the Chronicle of Philanthropy, Giving Pledge Donors Gave Big in 2013 but Not Much for Today’s Needs, is an interesting critique of the pledge and its participants. It lists several issues with the Giving Pledge, including the allowance of giving to private family foundations (where money isn’t necessarily given to nonprofits for several years or even lifetimes) and the lack of opportunity to discuss where or why the money is given. There are some interesting points, but I disagree with the heart of the piece.

The simple fact is that the Giving Pledge means people are talking about giving. The buck stops there and that should be enough for us in the sector to celebrate it. As much as we fundraisers would like to believe the word philanthropy is widespread and well known, it simply isn’t true. And while it would be wonderful if the very wealthy were having discussions about giving strategically and collaborating with their peers, I’m just happy they are talking about giving at all. I understand the points in this piece, and I appreciate many of the critiques, but I believe that at the end of the day, the Giving Pledge is a positive thing for the sector.

Let’s continue talking about giving. Once it’s a standard in everyone’s language, let’s then discuss the ways we can improve. For now, there’s more work to be done at the heart of this conversation.

-N.C.

Singing Praises for the 2014 Gates Annual Letter

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Bill and Melinda Gates published their 2014 Gates Annual Letter last month and it’s a great read. They dive deep into three myths they believe block progress for the poor – poor countries are doomed to stay poor, foreign aid is a big waste, and saving lives leads to overpopulation. I’ll let you read the letter on your own – it has some thought-provoking, insightful content – but the letter’s content isn’t what I want to focus on.

I applaud the Gates’ for not only the important work they are doing with their foundation, but for the way they present it. They are passionate about certain issues and they bring them to the forefront of their communication. And, the world is listening to them. Our society has deemed them as worthy for us to listen to, because of their background, money, or otherwise. The Gates’ have a platform to use to advance whatever they would like to (or not at all), and they have chosen the work they do with their foundation as the work to shout about.

Not only do I like the fact the Gates’ do great work and talk about their great work, I appreciate the way they talk about the issues they are working to solve and the cross-sector work they represent. They don’t put types of people (or types of sectors) in a box or category, siloed and helpless. They talk about the issues and tell everyone there is work to be done. Whether you’re a nonprofit, for profit, or government, there is poverty in the world and it must be eradicated.

I encourage you to take a look at the 2014 Gates Annual Letter. Don’t worry about reading the entire thing for content (unless of course you’re curious about it), but pay attention to the tone of the letter and the way they are communicating. We need many more public figures to talk about issues that we can, and should, all be working on. Whether or not they wanted it, they have immense responsibility to address important issues.

-N.C.

Receiving my Masters in Nonprofit Administration

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My sister, me, and my mother after my graduation ceremony

On December 13, I participated in the graduation ceremony for my Masters in Nonprofit Administration at University of San Francisco. The 27-month program is designed for people working full time. I, along with my cohort of around 25 people, attended class after work, on Tuesday nights from 6:30-10:30. After 36 units and coursework in a variety of subjects, I completed my Masters.

Participating in the program certainly had its pros and cons. Other aspects of my life were put on hold while I focused on work and school. Living with constant reading, assignments, or papers hanging over my head was certainly exhausting. But all in all, I learned a great deal about a wide variety of subjects that I come across in my day to day work now and certainly will in the future. I had a smart, forward-thinking cohort, and I feel confident in the future of the sector because of them. I’m proud to have been one of them.

While my direct career path is unclear, one thing’s for certain – I will work in or around the nonprofit sector for a very long time. I believe so strongly in the work we do and the change we can and do make every day.

I want to say thank you to everyone who supported me while I was working on this Masters, including friends and family. But that also includes all of you reading this blog post right now, whether or not we’ve ever met. Please know that by reading, you are participating in the ongoing conversation about the nonprofit sector that we will continue. You have an important role to play in making sure the sector continues to get the respect it deserves. And for that, I say thank you!

-N.C.

The Secret to Becoming a Great Leader

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Of all the self help tips I’ve read, all the leadership lessons that have been passed along to me, all the nuggets of life advice I’ve been given, I can sum everything up in one word:

Listen.

We’re all different people coming to situations with different perspectives. We all have something to offer a situation and a good leader understands that. A good leader can listen to everyone that comes across their path and distill order out of chaos. But before they can make sense of anything, they must do just that: listen.

Listening isn’t something to be done passively. In fact, meaningful listening takes more effort and energy than speaking. Listening doesn’t just mean hearing – it means understanding where the person is coming from, what matters to them, and how they feel about a situation. It means hearing what they are saying but also perceiving their body language, tone, and passion. It takes unique abilities to listen well, and it just may be the secret to becoming a great leader.

Today, consider the situations you find yourself in. When communicating with others, are you truly actively listening, or coming to the conversation with your own agenda? It’s great to maintain focus when it comes to getting what you want, but be open to understanding other people’s perspectives as well. You never know, what you thought you wanted just might not have been the best thing for you or your organization.

-N.C.

Forgiving Ourselves as Millennials in the Nonprofit Sector

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I’m currently participating in a six week series on Metta, or loving-kindness meditation. Lately we’ve been focusing on self-love and last week we reviewed the very important concept of forgiving yourself.

This is such an important thing to remember in the workplace too. As Millennials in the nonprofit sector, we have a trend to be too hard on ourselves. We know the good we want to do in the world and the potential our energy, skills, and insight brings to the table. We want to change the world and we know we can.

So when we slip up, we get very frustrated and mad at ourselves. We worry about how it looks to our colleagues – looking like we don’t know what we’re doing might be the worst thing we can imagine. Our professional reputation is extremely important to us. We feel it dictates our entire future. It defines us.

The truth is, everyone makes mistakes. Mistakes are what make us human and teach us how to deal with issues as they come up. Getting through a slip up can cause you to learn so much and be a better person. It can teach you resilience and professionalism. It can teach you how to be a better employee and a better manager.

So, this is a call that we must forgive ourselves. Forgive ourselves for any mistakes we have made at work. Ten years from now, none of this will matter. Will it matter ten months from now? Ten days from now? Likely not. Forgive yourself and let go of the past. It will liberate you to move forward with your work in a brand new way. Don’t worry: you’re still changing the world.

-N.C.

Understanding Where You Want to Be and Getting There

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As a nonprofit staffer, no one’s going to give you a formula to achieve your professional goals. While most bosses have the best of intentions to help you formulate goals, they often get caught up in their own work. They are focused on the important work they have to do and are trying to figure out the quickest way to get it done. Nonprofit staffers, as you might know, don’t have the luxury of time.

That’s why it’s so important for you to take the bull by the horns and do what you need to advance your career. This means tapping into some self-awareness about what you want. Here are a few steps you can take to learn what you want and understand how you can get it.

  • Figure out where you are: Before you understand what you need you must understand where you are. Think about how you feel every morning when you get up for work or every Sunday night when the work week is creeping up on you. Think about the elements of your job that make you happy or you avoid like the plague. Take stock of where you are currently to form your goals for the future.
  • Think about where you want to be: After you’ve taken stock, think about the elements of your job that you love. What type of role will allow you to do that all day, every day? From there, think about what your ideal professional life looks like. Take some liberty to dream a little bit here. Are you part of the management team? Are you a nonprofit ED? A consultant? Don’t think about where you are now, think about where you’d be if nothing else mattered.
  • Consider how to get there: Now it’s time to connect the dots. What are some steps to take to get from where you are now closer to where you want to be? Don’t get overwhelmed by the number of steps it might take or how unattainable things may seem. Create some steps that you can do tomorrow or next week or in this month. Don’t worry about when you’ll get there, worry about getting closer.

How are you going to achieve your professional goals if you don’t have them on paper? After writing them down and taking stock of your current position, you can understand how the two might connect. Maybe there are educational trainings you’d like to attend. Maybe you want to improve on your public speaking or leadership skills and want to do periodic presentations at meetings. After you identify these things, present them to your boss. Chances are she’ll support you. Anyway, what do you have to lose? But you have so much to gain.

-N.C.