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Spreading My Leadership Wings

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Here I am again, another two months after my last post. And while it really hasn’t been that long, there have been some changes at my new job that are allowing the space for me to really, I mean really, spread my leadership wings.

One thing’s for sure – I’ve spent the last few months steeping myself in nonprofit staffing issues. Whether it’s hiring new staff, appreciating more seasoned ones, or thinking about division of duties and workloads, the human resource discussion in nonprofits is as important as ever. Now more than ever, as I manage a team of development staff, I think about the ways we can make sure our nonprofit employees are satisfied in their careers and lives. What’s my role in making sure this happens? At the moment, it’s with my own team and at my own nonprofit. What is my obligation to make change on a deeper level? I consider these questions as I move through my changing role.

I hope you also think about this as you do your work. How are you modeling behavior that your nonprofit peers can appreciate and emulate? Do you have clear goals and expectations in your role, and are you being fully appreciated for them? For that matter, are you being outwardly appreciative of your colleagues? We should all shower each other with a little more love! No matter where you are on the totem pole, you can make a difference with your actions.

Thanks again for your patience. I assure you, something big will come out of these changes. And I’ll try to be better about bringing you along with me. Because I’m learning so much, and what’s the point of that if I’m not sharing my learnings with you?

Happy working, my nonprofit friends!

-N.C.

A Brand New Role in a Brand New City

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It’s been some months since I’ve blogged – I’m sorry about that! But I promise there’s a good reason: I’ve been busy learning and growing in a brand new role in a brand new city. I accepted a new position: Associate Director of Development at a theater nonprofit. I started there on August 19 and have been getting to know the ropes and my role in the development team.

I was attracted to this position because I was ready and craving the next step in my career. Over the past few years, I have gained multiple direct reports and realized that my favorite time at work was working with these folks. I really enjoy thinking about how development teams work and I was looking for a new step that would allow me to contribute to that most thoughtfully.

And that’s where my current job comes in. This brand new position was created to inject capacity into a department where everyone is working at 150% and no one is able to step back and plan (sound familiar?). I am able to serve as the liaison between the development director and the rest of the development staff, manage daily operations, and assist the development director with department strategy. I was excited that this nonprofit identified the need for this kind of role and happy I could fit in to help.

I am learning a tremendous amount at my new job, and the possibilities are endless about what I could write about here. In addition to the development operations, I get to focus on developing the people in our department, which I love – a nonprofit is only as good as the amount of happy people working for it.

So thanks for being patient with me, and I hope you’ll read the coming posts as I navigate through my new role. It’s not always going to be pretty, but it’s always going to be honest. I appreciate you understanding that.

-N.C.

Year Four of Nonprofit Chapin & Tough Conversations

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Today marks four years that I’ve had this blog and let me tell you, my third year was definitely my hardest so far. As you may remember, I received my Masters in Nonprofit Administration in December 2013, right before my blog turned three. I was inspired and ready to tackle some important issues about nonprofit sector effectiveness. And then… life happened. I got wrapped up in the day to day happenings of being a Donor Relations Manager at a very busy nonprofit and almost all of my thought about nonprofit efficiencies switched to wondering how I could stay sane at my job. Then… things clicked.

I realized that while I still had passion and interest in sector-wide issues, the issues I was dealing with on a daily basis weren’t as pretty, and were just as important (or even more important) to talk about. As nonprofit employees, we have a very unique set of challenges and issues to deal with. In years one and two of this blog, I focused more on posting about that. Year three, as I hoped to continue my journey into academia related to the nonprofit sector, unfortunately fell short. But I want to make a renewed commitment to come back to this blog and talk about the nitty gritty of handling yourself as a nonprofit employee. How can we all work hard, thrive, and still go home with some energy? I’m still learning myself, but I hope I can start some dialogue here to get us on the path to some shared ideas.

So, thanks for being patient with me. In year four I hope to tackle some important issues that we all deal with, and bring to light some not-so-pretty subjects. That’s the only way we’ll all get through this journey alive, and at the end of the day, we all hope we get out better than alive! We hope to get out thriving!

-N.C.

P.S. I updated my layout, headshot, About Me blurb, and About Me page – what do you think?

Feedback: It’s a Two Way Street

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While it’s easy to put foundations and other funders on a pedestal, these are the institutions that need the most feedback, argues Phil Buchanan in the Chronicle of Philanthropy‘s Foundation CEOs Need Candid Feedback to Succeed in Driving Change. This great piece, taking inspiration from Ford Foundation’s president Darren Walker’s recently released letter on his first year in office, discusses the pressure that foundation heads are under to perform and the need for feedback to ensure they are doing their best work.

I couldn’t agree more, and would argue that this idea of the importance of candid feedback can translate to any entity or person in power. Whether it’s your boss, your organization’s CEO, your local government or the president of the United States, people in power need to hear about the ways their decisions affect the people around them.

In fact, the more power one has, the more influence they have, and often (especially in the nonprofit sector), the less people are inclined to give feedback. The nonprofit sector has a mistaken culture of niceness where confrontation is avoided for the sake of being “nice” – when, in fact, lack of feedback is actually unkind. If you really care about the success of someone in power, the nicest thing you can do for them is provide them with candid feedback. No one is perfect, no matter how much power she has. So the only way to improve is by hearing from others.

Today, give your boss a piece of candid feedback. More times than not, instead of reprimanding you, she will appreciate you.

-N.C.

Keeping Open Communication about the Good and the Bad

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Last month in the Opinion section of The Chronicle of Philanthropy, two sector leaders wrote a brilliant piece: Keeping Quiet About Wrongdoing at Nonprofits Only Makes Matters Worse. The authors describe how nonprofit executives shy away from constructive criticism and healthy evaluation of wrongdoing in their organizations, and the reasons this has a negative impact on the sector.

Nonprofit organizations, just like any other organization, need to be consistently evaluating their operations and ensuring things are not only legal, but well-running. Nonprofits are essentially funded by the general public, and therefore have a responsibility to spend money in a fiscally prudent way. The leaders of these organizations have a responsibility to make sure this is happening.

Instead of shying away from wrongdoings, they should face them head on and talk about them publically. Being critical of ourselves in the nonprofit sector can only improve our position and respectability amongst our peers in the other sectors. If we don’t hold ourselves to a high standard, who will?

-N.C.

 

Do We Need Consumerism to Have Philanthropy?

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A recent piece in The Atlantic, Is For-Profit the Future of Non-Profit?, initially caught my eye because of its provocative title. As I started reading, it kept my attention with its message of individuals criticizing and downplaying the importance of the nonprofit sector.

The piece profiles a few people who believe that philanthropy is most effective when folded into consumerism. People behind companies like PRODUCT (RED) and FEED believe that human nature is to want to shop, not to donate. So if we want to get the most amount of money from people, we must go to the source of what they do the most often – shop.

What this piece illustrates, and I agree with, is that this argument and point of view cheapens the importance of philanthropy. The third sector, just like the for-profit sector or the government sector, has a place in our society and has its own successes and challenges. Just because it doesn’t look like the traditional big business money exchange doesn’t mean that it doesn’t have an important role in the lives of many. I can’t help but wonder if these people have ever made a large gift to a nonprofit or even understand what fundraising means. By making these sort of bold statements, they are undermining the value that philanthropy has – not just for the nonprofit or the people served by the nonprofit, but also for the donors themselves.

“Philanthropy should imply a categorically different relationship with money than the one we have a consumers: something we embark on because we want to participate in a larger goal of improving the world and linking our values, histories, and resources with the needs of other people.” 

The feeling a donor gets when they give a donation is a completely different one than when a consumer buys a good. The donor gets to be part of the greater good and she gets to know she is making a difference in the lives of others who need her. That kind of feeling can’t be replicated by buying a shirt. That kind of feeling is because of the ripple effect that her money will make, ultimately changing the world.

-N.C.

The Joy of Fundraising

 

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I love this opinion piece from Sunday’s New York Times: Why Fund-Raising Is Fun. When I tell people I do nonprofit fundraising for a living, I usually get a reaction that is a mix of awe and respect. I’m told “that must be hard” and “I hate asking for money.”

Fundraising is not just “asking for money.” It’s not a one way street, not solely a “gimme” or “begging” job. There are a long list of benefits for donors, including everything from the benefits of acting altruistically, to tax benefits, to making new contacts. The most important benefit, the one that makes the biggest difference, the one that moves people to act, is that:

Through donating to a nonprofit, you are changing the world. Fundraisers make that happen.

Donating is your way to be part of something bigger than yourself. It’s your chance to make a difference in the world for people who need help. It’s how you can make an impact on nonprofit organizations that are doing important work.

So, fundraisers actually have a very fun job: we get to make things like this happen. We get to connect people to causes they believe in, and we get to ensure that people make a mark on the world. I love being a fundraiser, and I have no problem “asking for money.” In fact, instead of asking for a favor, I am demonstrating an opportunity for people to make a difference. I am grateful every day that I get to do so.

-N.C.

 

 

Three Years of Nonprofit Chapin

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Yesterday marked three years since I started blogging here at Nonprofit Chapin. As you may have read in About Nonprofit Chapin, I started this blog because I had heard that blogging would be good for my professional development. Three years later, I can definitely say that’s the case.

Blogging causes me to think critically about my work and the nonprofit sector and communicate these thoughts in a concise, easy-to-understand way. It has helped me put my work and myself into the larger context of the sector and even the world. It has connected me with other like-minded bloggers. And it has given me the confidence that my opinions about important issues are valid and appreciated.

In the next year, I would like to focus my blogging on issues that pertain to the nonprofit sector but also may cross into other sectors. I would like to help us understand the ways we are all changing the world, no matter which sector we work in. For we all have an important role in making lasting change.

I’m looking forward to another great year of sharing my love for nonprofit issues. Thank you for being a part of the Nonprofit Chapin community – I appreciate you!

-N.C.

Singing Praises for the 2014 Gates Annual Letter

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Bill and Melinda Gates published their 2014 Gates Annual Letter last month and it’s a great read. They dive deep into three myths they believe block progress for the poor – poor countries are doomed to stay poor, foreign aid is a big waste, and saving lives leads to overpopulation. I’ll let you read the letter on your own – it has some thought-provoking, insightful content – but the letter’s content isn’t what I want to focus on.

I applaud the Gates’ for not only the important work they are doing with their foundation, but for the way they present it. They are passionate about certain issues and they bring them to the forefront of their communication. And, the world is listening to them. Our society has deemed them as worthy for us to listen to, because of their background, money, or otherwise. The Gates’ have a platform to use to advance whatever they would like to (or not at all), and they have chosen the work they do with their foundation as the work to shout about.

Not only do I like the fact the Gates’ do great work and talk about their great work, I appreciate the way they talk about the issues they are working to solve and the cross-sector work they represent. They don’t put types of people (or types of sectors) in a box or category, siloed and helpless. They talk about the issues and tell everyone there is work to be done. Whether you’re a nonprofit, for profit, or government, there is poverty in the world and it must be eradicated.

I encourage you to take a look at the 2014 Gates Annual Letter. Don’t worry about reading the entire thing for content (unless of course you’re curious about it), but pay attention to the tone of the letter and the way they are communicating. We need many more public figures to talk about issues that we can, and should, all be working on. Whether or not they wanted it, they have immense responsibility to address important issues.

-N.C.

Receiving my Masters in Nonprofit Administration

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My sister, me, and my mother after my graduation ceremony

On December 13, I participated in the graduation ceremony for my Masters in Nonprofit Administration at University of San Francisco. The 27-month program is designed for people working full time. I, along with my cohort of around 25 people, attended class after work, on Tuesday nights from 6:30-10:30. After 36 units and coursework in a variety of subjects, I completed my Masters.

Participating in the program certainly had its pros and cons. Other aspects of my life were put on hold while I focused on work and school. Living with constant reading, assignments, or papers hanging over my head was certainly exhausting. But all in all, I learned a great deal about a wide variety of subjects that I come across in my day to day work now and certainly will in the future. I had a smart, forward-thinking cohort, and I feel confident in the future of the sector because of them. I’m proud to have been one of them.

While my direct career path is unclear, one thing’s for certain – I will work in or around the nonprofit sector for a very long time. I believe so strongly in the work we do and the change we can and do make every day.

I want to say thank you to everyone who supported me while I was working on this Masters, including friends and family. But that also includes all of you reading this blog post right now, whether or not we’ve ever met. Please know that by reading, you are participating in the ongoing conversation about the nonprofit sector that we will continue. You have an important role to play in making sure the sector continues to get the respect it deserves. And for that, I say thank you!

-N.C.