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Category: About the job

Power, Authenticity, and Happiness

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Like most Millennial nonprofit employees, I have always been a dedicated, hard worker, even working in the trenches. I’ve put my head down and charged through the work. I’ve voiced my opinion in forums where I was allowed, mostly in department meetings, but unless I got my manager on my side, my point of view never really seemed to have much pull on an organizational level.

I always craved that seat at the decision-making table, the chance to speak my mind, and to make change in my organization. In short, I wanted power. I assumed that with power came great responsibility, which came with stress, discomfort, and difficulty.

Yesterday I came across this post entitled Powerful People Are Happy. The concept is that along with power comes the ability to be authentic. You are in control of things and you can be your true self. And that, in turn, makes you happy.

I get that. But I wonder if we might be able to translate that lesson to the rest of us who aren’t directors. We should consider the way that us lower level staffers can maintain control and power in our own programs. Even something as “small” as the donor database – something that you manage, that is yours, and that you have power over. I hope that will allow you to be authentic and allow you some happiness, too.

Working in a nonprofit is hard work. As much as we can pay attention to how to be happy at work, we should. Read through the article, but be creative about how you think about power, and think about how you can apply it to your role, no matter whether you’re working in strategy or in data entry.

-N.C.

2 Years & 100 Posts

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Two things to celebrate today! I started this blog exactly two years today, and this is my 100th post.

No pressure or anything!

I just want to take a moment to reflect on the past two years, what it’s given me, and the role blogging has had in my life.

In the past two years, I was accepted to and started the Masters in Nonprofit Administration program at University of San Francisco. I moved from San Diego to the bay area to pursue this program and move back to where my family is. I have had two different jobs, and am thrilled to share that I am starting something new in the coming weeks! My new opportunity, while still in development, is at a higher level than I’ve worked before. I have a successful career, am learning like crazy in my Masters program, and continue to rock it in the nonprofit sector.

Blogging has so much to do with this. Through this blog, I have connected with thought leaders in the sector. When at networking events, people commonly recognize my name and ask “Chapin – are you Nonprofit Chapin?” I started this blog as a way for me to process my experience and thoughts about my experience in the sector. And while I still do that, and that will always be the core of this blog, a strong consequence of this has been that others have recognized and appreciate that I put my voice out there.

I am so grateful to all of you, my readers, for your participation in my experience, whether it be silent or spoken. Thank you!

-N.C.

UnderDeveloped

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I am thrilled to share a phenomenal report about the challenges faced by nonprofits surrounding fundraising. If you work in development or are a senior level employee at a nonprofit, you must read this! UnderDeveloped: A National Study of Challenges Facing Nonprofit Fundraising is a joint project of CompassPoint and the Evelyn and Walter Haas, Jr. Fund that surveyed development directors and executive directors across the nation to understand their relationship to each other and to fundraising. The report includes insightful numbers on high turnover rates, skills and abilities around fundraising, and an entire section about nurturing a culture of philanthropy in organizations.

I believe the biggest takeaway from this report is that we must reframe what it means to raise money – whether that be by development directors, executive directors, or line staff. We need to have an honest conversation about money, what it means to all of us in society, and what it means to nonprofit organizations. Money, as I’ve mentioned in this blog before, is an incredibly taboo subject. People aren’t comfortable talking about finances in a really open way. It is not deemed to be an acceptable conversation topic. This is a problem when that is what fundraisers are supposed to do – talk about money all day. What does this mean for the success – or lack thereof – of fundraisers?

We need to get to a place where we all understand that money is necessary for nonprofits to provide the services they do, and without donors and their generosity, there would be none. We need to be comfortable to share that with outsiders when we are talking about our programs. We need each other – nonprofits need funds to run, and donors need causes to support and believe in. In the end, we will all win.

Please, read this important report and share it with everyone you know! It can have a great impact for people in need.

-N.C.

Stressed Out? Here’s What To Do About It

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As our world becomes more and more fast paced, the role of stress in our lives is increasing. We are expected to get better results, faster, and more easily. This expectation carries over into the nonprofit sector. Funders, donors, and clients are expecting quality services to be readily available, effective, and easy to use. Nonprofit employees would want nothing less, and have similar lofty expectations and goals for their own work and themselves. They are passionate about their work and the people they serve, so naturally they want to deliver their services in the most efficient way possible and help as many people as they can. They work hard to achieve success and they take a lot of pride in their work. Unfortunately, when expectations get out of control, there’s a very bad consequence: stress.

I recently took a course in Nonprofit Human Resource Management for my Masters in Nonprofit Administration program at University of San Francisco and did my final paper on the ways that Human Resources departments can address the problem of the role of stress in the lives of nonprofit employees. I first administered an informal survey (to my delight, I received 158 responses!), and the paper reviews some of my very interesting findings from this.

At the end of the paper there’s an addendum that is a short takeaway for Human Resources departments to take.

I wanted to share this paper and addendum on this blog because I see you all, my readers, as my community, supporters, and champions of the sector. You have seen that this is a topic I care deeply about, not just for my personal sanity but also for the health and sustainability of the nonprofit sector. We need to address this problem!

Click here to see my paper, and please let me know if anything great comes of it!

Enjoy!

-N.C.

Dignity

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“Self-respect is the fruit of discipline; the sense of dignity grows with the ability to say no to oneself.” – Abraham Heschel

The other day, my grandmother told me something that made me feel really good: she told me I have dignity. It’s made me think about the ways I define dignity and how I carry it out in my life.

I looked up the definition of dignity, and it states:

  • self-respect: a proper sense of pride and self-respect
  • seriousness in behavior: seriousness, respectfulness, or formality in somebody’s behavior and bearing
  • worthiness: the condition of being worthy of respect, esteem, or honor
  • due respect: the respect or honor that a high rank or position should be shown
  • high office: a high rank, position, or honor

There’s a theme here… and it comes down to respect.

There are so many different forms of respect.

  • There is self-respect, which I’m happy is listed first in the definition, because I would prioritize it first as well. It’s about listening to yourself, not judging your feelings or emotions, and loving yourself for who you are. Which is truly the foundation upon all your future relationships.
  • There is respect for friends and family, making sure that instead of taking anyone in your life for granted, you appreciate and accept everyone for who they are and help them celebrate themselves… because that’s not something we do enough.
  • There is respect for others in the sense that leaders, and all of us, must respect everyone around them. This brings me back to a specific sentence when I developed my personal mission statement: “I incorporate leadership into my life by showing initiative, going for opportunities at full force, and always acting with respect for others.”
  • There is respect for the earth and where we have come from. We must take care of the world we are in, its plants and animals, as they cannot take care of themselves in the same ways we can.

Dignity plays a huge role in the nonprofit sector as well. We must always treat our clients with the utmost respect, to bring them up from challenging situations and instill in them the tools they need to thrive. In the office, we must treat our colleagues with respect. It can be difficult to always act with tact and grace when there are challenging personalities or differing opinions, but it’s critical for the success of your nonprofit.

My grandmother paid me a huge compliment by telling me that, and it’s something I will always remember. Dignity is not something to be taken lightly, and I appreciate that those I love believe I deserve it.

-N.C.

Autonomy’s Potential Pitfalls

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As an intelligent, skilled, professional woman (if I do say so myself!), autonomy is something I highly value in the workplace. I’ve spent my time researching best practices surrounding my job, and I feel the experience I do have allows me to be able to be a perfectly capable worker. I love autonomy – I love being able to do tasks I want to do with the freedom to explore the elements that interest me or that I feel are best for the organization. I love supervisors who allow me that flexibility in my job.

As great as autonomy can be, too much autonomy can actually have negative side effects. Watch out for these additional factors the next time you find yourself working with a great amount of freedom.

  • As tough as it is to admit, managers usually know more than you. Bosses are higher on the food chain for a reason. Maybe they have more experience, more skills, or better insight. Make sure you check in with your boss on a regular basis to ensure you aren’t dropping the ball on anything. It will be better for your project in the long run!
  • Beautiful things happen when you get a team working together. There’s nothing quite like exchange of ideas. No matter who you’re working with, that person has a different perspective on things than you do. Although you don’t simply want to be in meetings all day, it is exciting and valuable to get others’ opinions on your projects.
  • Where’s the praise? Working autonomously can mean working in a vacuum, which can make it hard for your boss to truly understand the effort and work you are putting in to something. Make sure when you’re in this situation you can show the work you’ve done, so that you are properly recognized and appreciated. Because we all need a little praise sometimes!

In the long run, when you feel confident in your abilities, autonomy is one of the best elements of a perfect job. Just be sure to remember these elements too when you finally get there.

-N.C.

Setting Goals at Work

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I recently had my annual review at work, and we all know what that means: forming goals for the coming year. And while I’m all about setting high expectations for myself (and often surpassing them), I feel there’s a real art to forming professional goals.

Here are some things to keep in mind when you’re sitting down to draft your own professional goals.

  • Be realistic with your time. I put this first because it’s the trap I most often fall in. I have big dreams about where my job could be or what I could contribute to my nonprofit. Unfortunately there aren’t enough hours in the day to accomplish everything I’d like to. Really consider the amount of hours it will take you to achieve that goal, and if your current workload wouldn’t allow it, you have two options: talk to your boss about shifting responsibilities, or change the goal to be a little less hairy.
  • Think of what would make your job easier. While you need to be realistic about your time, you can dream a little about what your perfect department/job would look like. What’s something you wish you had access to but didn’t? For me, it is creating a technology plan for our development department. It’s something I’ve felt we need for a long time but didn’t have time to do one. And now, since that’s a professional goal written into my review, I need to prioritize making a plan and get to reap the benefits of learning from the process.
  • Consider the higher ups. What are some things your boss or her boss would like to see from you or your department? Think about some basic functions of your department that you know could be improved, and have working on improving them become one of your goals. The higher ups will appreciate that you recognized that need and feel good about you working on it.

Of course, these are tips for when you put together your own goals. Even if your boss would like to form goals with you, come with some suggestions or ideas beforehand. With a jumping off point, the conversation will flow better and you won’t be staring at each other trying to think something up. With more strategic goals, you’ll feel better about your work, and your boss will be happy with your performance.

-N.C.

Letting Go of Responsibility

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Like most things I write about on this blog, responsibility is a double edged sword. At face value, it’s a great trait – it proves you have the expertise, knowledge, and experience to manage projects. I’m definitely one of those people who strives to have more and more responsibility, even if I’m in a low level position. There’s something thrilling knowing you have total ownership of a project – that you did all the research, planning, and follow through for everything. You know every component inside out, and you can vouch for the project, no matter what.

Although it can be fun to have responsibility, it can also be exhausting. If anything’s wrong, your reputation is on the line. You have to take into account everyone’s opinions in your decisions, and answer to them when things don’t go their way. And you have to do the work! Responsibility can be very difficult.

It’s been tough for me to learn this, but I believe I have – responsibility is not something I need to go after all the time. Especially working in a nonprofit, the more responsibility you volunteer for, the more you’ll have. And it won’t necessarily reflect in your title or your pay. Before you know it, you’ll be working on very complex projects from start to end and won’t have anything to show for it. Of course, you are gaining experience, which is priceless. But honestly, I’m at the point where experience just won’t cut it. If I’m going to take responsibility for something, I need to be compensated for that.

Don’t get me wrong, I love what I do, and I’m happy to help in any way I can. But I’m learning the lesson that I can’t kill myself working when I don’t have a higher title or higher pay. It just isn’t worth it. All I can do is what I was hired to do, and do it the best I can. And go home at night knowing that I won’t have to answer all the critics the next day.

-N.C.

Feeling Better by Doing Less

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On Sunday I participated in an all day silent mindfulness meditation retreat. I’ve been doing a weekly mindfulness class for six weeks now, and this was part of that program (I wrote a little more about mindfulness in this post). Each week we’ve learned a different form of practicing mindfulness meditation, whether through mindful eating, yoga, the body scan, or sitting with awareness. The class, and learning about mindfulness in general, has opened my eyes to what being present is, and how living in the moment can truly help bring everything in balance. It’s really helped me with my stress management.

Before the retreat, I was very curious about how the day would go. We were instructed not to speak or even make any eye contact for six hours. The facilitator guided us through the day, giving us a suggested schedule to follow. The longest we had ever practiced in class was for 30 minutes. I couldn’t imagine participating in mindful meditation from 9:30 – 3:30 on my precious Sunday!

Well I did it, and it actually wasn’t too difficult. I was worried that my overactive mind would be running the whole time and I was scared of the idea that I would be trapped with my thoughts. Actually, over the course of this class, I have trained my mind to be a little less overactive and a little more intentional. The point of mindfulness is not to clear your thoughts, it’s about the ability to see them as temporary and impermanent. So you can move on to the next. And nothing feels like a crisis.

My biggest lesson? That I probably could have achieved the same feeling that I got from six hours of practice during a thirty minute stint. I think that’s a good lesson for most things in life as well, and a great reflection on why perfectionism is never necessary. You can do your best at work and still be a stellar employee. You can prepare for a presentation for two hours instead of six hours and still knock it out of the park. You can have a glass of wine, a piece of chocolate, or a cookie without going overboard. Balance with moderation is the key.

Perhaps that is the secret to a happy life. Not always doing more, carpe diem, living out loud. In fact, it’s doing less – more mindfully.

-N.C.

Success By Way of Empowerment

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“As we look ahead into the next century, leaders will be those who empower others.” ~Bill Gates

Each of us are very different – we have different personalities, skills, and values. We all bring something different to the table. That’s why it is so important for us to acknowledge our differences, celebrate them, and bring them together. Empowering others is the key to success.

Here’s a few key things to remember in empowering others.

  • Practice humility. Before going to battle in a competition with a colleague, take a moment to think subjectively about your opponent. What qualities do they have? What skills have they acquired? What do they bring to the table that you don’t? Take your pride out of the equation. The simple fact is that the best way to work together is to enhance everyone’s strengths, no matter what. Once you do that, true success will be easy.
  • Strike a balance. When thinking about why I’ve been successful in my career, I automatically think about other people. Whether supervisors or colleagues, my peers have truly been a huge part of my journey. I have developed a system to know when to rely on myself and when to turn to others. And that delicate balance is the key to success in the workplace.
  • Expand your definition. Don’t take empowerment to only pertain to subordinates. You can empower your boss just as easily. No matter how confident we come across, we all have insecurities from time to time. It’s important to assure your boss that she is a valued member of the team on a regular basis. It can be lonely at the top.

So often we are taught that it’s a dog eat dog world – everyone’s out for themselves, hoping for more money, influence, or power. Throw that thought away. Especially in the nonprofit sector, collaboration is key. Collaborate strategically by empowering all members of the team to bring their strengths to the table. That is when you will be truly successful.

-N.C.