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Your Nonprofit is Making You Crazy

…and mine is, too!!

Now, we all know that I’ve worked in the nonprofit sector for years and don’t plan to leave anytime soon (I’m even getting my Masters in Nonprofit Administration from USF)! But as much as I love the work I do, I’ve recently come to a realization…

My nonprofit is making me crazy!

The vast majority of people working in nonprofits are selfless, caring, passionate people. And when I say passionate, I mean passionate. We’re committed to the cause – mostly underpaid, working long hours, caring wholeheartedly about the work we do.

But when it comes to the day to day work we do… this passion can go overboard. Because we care so much, we believe so strongly in the work we’re doing, we fight for our opinions, programs, and priorities. They mean something to us. They matter.

Well, shoot. If you get too many people like that in a room… they’re bound to make anyone go a little crazy.

The next time you’re in your office, take a second to look around. There’s probably someone making copies, someone frantically getting ready for a committee meeting, someone on the phone with a potential volunteer. And I’d guess the hustle and bustle doesn’t exactly slow down at any point.

So, here’s the thing: this type of constant, passionate work is great in small doses, but in the long term, it’ll make you burn out. And that’s not OK unless you’re inching toward retirement. (Even then it’s not really OK!)

So, what to do? I’m not advising you to up and quit. Not telling you to go find a mindless administrative job that you don’t care about. Instead – accept that your nonprofit is making you crazy. Embrace the fact that everyone cares in excess about their work. The next time you’re in a meeting with someone who seems to be going on about her program, remember that she really believes in this project.

Be understanding, but also realize that it doesn’t have to be this way. The next time your colleagues are gearing up to stay in the office until 6:30, politely leave at 5:00. When noon rolls around, take 20 minutes for a break in the lunchroom. At your desk, remember to breathe and live peacefully. After a little bit of this, you’ll realize you’ve done something:

You’ve taken back the crazy.

-N.C.

Our Increasing Voice in the Nonprofit Sector

The Chronicle of Philanthropy recently published a list of 10 nonprofits to watch in 2012. While they are all great groups that I encourage you to read about, I want to call special attention to number 10 – Young Nonprofit Professionals Network (YNPN). If you’ve never heard of YNPN and you’re involved the nonprofit sector, you need to look them up (You can find their national information here and if you’re in the bay area, the local chapter’s website is here). YNPN provides training, resources, networking, and more. It’s traditionally been completely volunteer run and it’s free to be on their incredibly helpful listserv which has a plethora of job openings, local events, and advice. Whenever people tell me they’re interested in finding a job in the sector, that’s the first place I point them to.

As the article notes, YNPN has hired its first full-time employee in its fifteen year life. This is huge. Going from an all volunteer run agency to hiring staff is one of the biggest jumps a nonprofit can take. It’s truly a testament to the need for the work the group is doing – there really is a ton of possibility for the group – for advocacy, to enhance educational opportunities, to expand other resources… and the list goes on and on.

This is an exciting moment for us Millenials. The value of our voice in the nonprofit sector is continuing to increase and it’s gotten so big that we’re moving forward in a big way. The article eludes to her next steps, and I’m very excited to see where she and the agency go. Because the sky’s the limit when it comes to the young voice in the nonprofit sector.

-N.C.

Why You Should’ve Paid Attention in History

If I could identify one theme that I’ve see a lot of in the past two weeks, it’s been the importance of history. At my new job, I’m constantly learning how things have been done historically in my position and in the agency. At school, we’re reading about the history of the nonprofit sector. I’ve never really thought of history’s importance too much until I realized I was being bombarded with it. There are a few key reasons understanding history is important.

  • To get where you’re going you have to know where you came from. I’m not going to lie – my predecessor at work did things much differently than the way I plan to do them in the future. From my perspective, much of his tasks were time intensive, inefficient, and ill-advised. But – I took the time to understand why he did things. I asked questions, and I’m continuing to ask questions of my other colleagues, about reasoning and rationale. Even if I’m hoping to do things differently, it’s good to understand the whole story, so that I can pick and choose my battles.
  • It makes you appreciate how good we have things now. It’s easy to complain that the nonprofit sector has it worse than the other sectors – we get paid less, we don’t get taken seriously, and so on. But in my reading of what the nonprofit sector used to look like – even 50 years ago – I’m jumping for joy about how official the sector is today. It wasn’t that long ago that we weren’t even considered a sector, that donations weren’t tax deductible, and that getting a nonprofit status was impossible. I’m definitely grateful that the sector has exploded the way it has and that I can be a part of it now.
  • Knowing history ensures you have all your tools in your tool belt. Moving forward, knowing the history of something can really help you in shaping goals for the future. Knowing the original goals and understanding why they were in place is essential for continuing a project. Working without this knowledge is like starting from scratch, which is very difficult.

Some might say there’s value to not knowing the history of something – it allows you to shape your own opinions and ideas, free of restriction. I disagree. I think knowing the history but keeping an open mind about the future is a much better balance.

Too bad I didn’t pay closer attention in high school.

-N.C.

My Top Three Fundraising Tips

Most people fill their days off with hours of reality television, shopping, and sleeping in. Not me (OK, I did sleep in a few days last week!). Last Thursday morning I ventured to San Francisco to Foundation Center to participate in the very informative Top Ten Fundraising Tips by Darian Rodriguez Heyman, the editor of Nonprofit Management 101 (which I was lucky enough to purchase an autographed copy of!). Darian gave a great talk reviewing some tips outlined in the book, a compilation of input from various experts in the field. He started with a very poignant anecdote about Bill Cosby’s grandmother’s view of whether a glass is half empty or half full – her response was, “it depends on if you’re pouring or drinking!”

Darian gave ten tips for fundraising, and I’d like to highlight my three favorite tips that he reviewed.

1. Stage a Thank-a-Thon. Fundraising isn’t all about asking for money. It includes everything from prospecting, to stewarding, to asking, to thanking. Darian posed this as a way to get your board engaged in the fundraising process – print out a simple script for board members (and I would add other volunteers who can speak eloquently about your organization), have some pizza, and schedule an hour after work one day where everyone can gather and make calls to say thanks – without asking for money. It’s a win-win situation for your board, your donors, and you.

2. Never Submit a Cold Grant. This point really can relate to anyone from whom you’re asking for money, not just grantors. Funding is all about relationships, and that includes grants. Just because the grantor doles out thousands of dollars each year doesn’t mean you have to be afraid to talk to them. Most of them prefer you talk to them. Get in touch with the Program Officer and ask for advice on your application. Darian went so far as to suggest asking them to review your application – I’ve never done that, but he’s had proven success doing it! Doing this causes them to mentally adopt your project, even if they never actually review it.

3. Utilize the Upcoming Volunteerism Revolution. OK, so I took liberty on changing one of his tip titles with this one, but this was a point he made. Volunteerism is moving toward people truly wanting to be part of the solution, and they don’t just want to stuff envelopes – they want to leverage their skills and expertise in helping you. Keep this in mind when engaging your volunteer force.

I’d like to end with one more point Darian made that really resonated with me – people don’t give to you, they give through you. People are giving to the impact you make. Fundraising isn’t personal to the fundraiser, it’s personal to the donor. They are connected to the change your nonprofit is making. You’re just the middle man.

-N.C.

P.S. I’m so excited that I can just pop over to events in San Francisco now! The city is full of nonprofit activity. Here’s a photo I took while stuck in traffic after the event!


How to Ask for Money Without Being Scared

Money is a funny thing. Our relationship to it is unlike anything else. Money ensures you have food, shelter, clothing – all the basic human essentials. In fact, with the American economy set up the way it is, one could argue you need money to live. But most of us work to get more money than is necessary. Most of us dream of the house with a white picket fence, the nice car, and the fancy dinners. And therefore, in many people’s eyes, money = happiness.

That’s one of the reasons asking for money is so scary. Money is sacred – it represents so much more than the coins jingling in your piggy bank. It represents a comfortable home and piece of mind. But if you change your mindset about what you’re really asking for when you ask for money, it’s easy.

Here are some tips to keep in mind when asking for money.

  • Love the cause you’re asking for money for. If you’re passionate about what you’re fundraising for, it will come across when you’re talking to potential donors. Remember to share why you love the cause, what got you involved, and why you care. Instead of trying to convince them to care, showing that you care is the best way to persuade them.
  • Be in the business of making people happy. Giving away money to good causes makes people happy (there are several studies that show this is the case). People love the feeling they get when helping others. Instead of thinking of it as asking someone for something, think of it as giving them the opportunity to be happy. You are simply the middle man.
  • They are going to give away their money anyway – might as well be to your cause. More than 9 out of 10 Americans donate in a given year – that’s huge. There’s a strong chance the person you’re talking to is going to give to something this year. It might as well be the amazing cause you are working for – you know how amazing it is, so you’ve already vetted the cause and done the research for them! All that’s left is the easy part – donating.
  • Don’t be afraid of rejection. The worst possible thing that could happen when you ask someone for money? They say no. Then what? Nothing. You move on, they move on. Don’t take this response personally – when someone says no, it’s no reflection on you, it’s simply not a fit for him/her to give to your cause.

Asking for money does not have to be scary, and if you follow these tips, it will become natural to you. Let go of being scared of rejection, feel confident in your cause, and put on your best smile. You can do it! 🙂

-N.C.

I’m Off to Grad School!

Exciting news! I have been accepted into the Masters in Nonprofit Administration program at University of San Francisco. I will be making the move from San Diego up to the Bay Area, where I grew up and where most of my family is. I have lived in San Diego for nine years and have made many great friendships down here, but it is time for me to be closer to my family and truly begin settling down.

There is a big debate about the necessity of grad school for nonprofit professionals right now. There are numerous experts explaining the reasons why nonprofit leaders don’t need graduate level degrees. Because the nonprofit sector is so experience based, instead of skill based as many other fields are (business, law, teaching, etc), people claim that through experience, networking, and confidence one can obtain her dream job.

The hard truth of the matter is that more and more nonprofit employers are hoping for advanced degrees when looking for their next leadership. Of the job postings I look at for leadership positions, almost all recommend a Masters to apply. Now, I completely understand the argument that it’s all about what you’ve done and who you know. Absolutely – that can work for many people. But I would not say that getting a Masters is a waste of time or money. If you get a Masters that is highly specialized for the nonprofit sector, and focuses on practical tips for the working world, I feel that it’s time and money well spent. And that’s exactly what I looked for in my ideal program… and found it in the USF program.

Everyone I spoke to in the nonprofit field recommended working 5-10 years before entering grad school… and I totally agree with that. That’s just long enough to catch the bug and know that you’ll be in this sector forever.

-N.C.

Three Things I Love About Working in the Nonprofit Sector

There is no doubt in my mind that I will work in the nonprofit sector for the rest of my life. I thrive off of working for the good of mankind, striving every day to make things better for those with less fortune in this world. I like to help people. The nonprofit sector can hardly be described in a few words, but I’ll take a stab at some of my favorite things about working in it.

1. My everyday work isn’t so, well, everyday.

While the tasks I do can sometimes get tedious (one can only do so much data entry before going a little crazy), no one can dispute the fact that what I am doing makes a real, tangible difference. Even though I might be doing administrative tasks, the larger picture of what I work on is to contribute to the efficiencies of an organization that makes a difference in the community. Every day I am surrounded by kids who are receiving the services of the nonprofit I work for and are hanging out in our center as opposed to the streets. I hear over and over stories about how lives were changed because of the facility. Every day I get to contribute to this larger movement – and I get paid for it!

2. The other four letter word: Hope.

All my coworkers work in the same nonprofit because they believe in the mission, and believe that there is the possibility for change in this world. They all have hope. They believe that there are ways that the system can be changed to make life better, they believe in the power of education, they believe that life can be better. It’s refreshing being surrounded by people who are all working toward this common goal, and it makes the tough times easier to swallow.

3. My contributions are more important than my possessions.

I have never experienced a coworker saying to me, “Good job getting that bonus!” Instead, I hear on a more regular basis, “You did a great job on that project” or “This will be so helpful for the organization, thank you.” I appreciate that everyone working at a nonprofit has a common goal of the organization’s mission instead of a goal of being out for themselves. Of course, everyone would appreciate a bit more money, but in a nonprofit that’s not the focus – it’s not the focus of the organization or the people working in it.

Like I said earlier, I can’t describe the sector in just a few words. But I certainly hope that someday you get the chance to experience the joy I do, every day, working for the larger good.

-N.C.

For-Profit Superman to the Rescue?

This morning was like most Tuesday mornings: arrive to the office, read up on local and nonprofit news, and meet with the rest of the development department. After the meeting, I got my black tea and oatmeal and set up at my desk to listen to a webinar that our CEO had forwarded to me. She likes to see if we can get connected with the latest and greatest social media outlets, so when she hears about something new, she usually asks me to look into it. I’m happy to oblige – the more I learn, the better off everyone is.

The product was a social media platform where people could create a profile, join projects, raise money for causes, etc. The platform itself is not what I have issues with – I am sure some nonprofits are gaining supporters and raising funds for very important projects. The issue I have is who started this platform: two brothers with a retail background.

Why do people in the for-profit world think they can fix all the problems in the nonprofit world?

I’m not talking problems as in environmental destruction, homelessness, or lack of adequate education. I’m talking organizational problems. Marketing problems. Fundraising problems. Basically, what I do.

This particular group focused on making the experience of donating fun. Their website is littered with jokes, incentives, and peer pressure to get other people to participate. They even have the option that someone can donate anonymously to a project but they will leak their information… apparently inspired by a joke on Curb Your Enthusiasm that people like to donate anonymously to look selfless but really want everyone to know how great they are.

Huh????

I don’t know any nonprofit that would institute a policy like this, or believe it’s acceptable and encourage that people can do such a thing. I know, I know, this is supposed to all be a joke and all be in good fun. But I would invite any of them to spend one hour with a homeless mother using the charity’s services to clothe her children. I don’t think she’ll be laughing.

I don’t want to get stuck on the details. I know that these people have the best of intentions. They believe they are taking their experience and applying it to the greater good. The hard truth is that they have no idea what nonprofits go through on a day to day basis. Until you’ve been a nonprofit staffer, you don’t understand the concept of inadequate manpower. Dedicating time to social media is important, but every second that is dedicated to a site like that is being taken away from cultivating major donors, writing grants, and working on annual galas. Nonprofit staffers have to pick and choose what they spend their time on, and simply because something is good does not make it worth it.

I am very appreciative for all that these groups and individuals are working for. Like I said, they have the best of intentions. I just wish they would get more input from nonprofit staffers in their product development – or any at all.

-N.C.

Time to Celebrate!

What a wonderful Sunday morning surprise. Not only had my good friend Jerry subscribed by email to my blog, I was mentioned in Rosetta Thurman’s wonderful blog, Blogging for Branding, here! Rosetta is the reason I started this blog. I first came across Rosetta in the online world through her blog, aptly named Rosetta Thurman. The blog’s theme is what attracted me: Empowering a New Generation of Leaders. If you know me, you know what a leadership nerd I am. 🙂 When I saw her on the docket for speakers for the San Diego Young Nonprofit Professionals (YNPN) group in November, I knew I had to go! In the presentation, she referred to the book she just published with Trista Harris, How to Become a Nonprofit Rockstar, so I ordered it. I read the book cover to cover and loved everything it had to offer – practical tips to further your nonprofit career and make yourself well-rounded and marketable. Who doesn’t want to learn about that? It will definitely be a book I will continue to read to remind myself of good practices. The book had a pretty good emphasis on writing a blog, which I first was unsure about, but thought about it… I have plenty of opinions and nuggets of advice to offer… if it will help brand my name for potential employers and connections, why not? After I saw Rosetta’s challenge on Blogging for Branding of 5 Blog Topics to Build Your Personal Brand, I knew that the time had come… I needed to start writing. Which brings us to today!

I still have lots of work to do to get the word out about my blog, and use many of the techniques that Rosetta suggests, but I feel like I’m off to a good start. I have officially been blogged about by my nonprofit idol. And that’s a reason to celebrate!

-N.C.